IT Governance, Management & Strategy

TOGAF, Zachman, ArchiMate, business capability modeling, technology roadmaps, and architecture decision records.

COBIT, ISO 38500, IT governance frameworks, board-level IT oversight, and alignment of IT strategy with business goals.

ITIL 4 practices, service desks, incident/problem/change management, service catalogs, and continual improvement.

Waterfall, Agile, Scrum, SAFe, PMI/PMP, PRINCE2, program governance, and portfolio management.

Risk assessment frameworks, risk registers, business impact analysis, risk treatment, and operational risk management.

Vendor evaluation, contract management, SLA governance, procurement processes, and third-party risk management.